• Anyone under the influence of alcohol or any other drugs is strictly not allowed to fly.
• All passengers will need to sign a declaration that they don’t have the above problems (Mandatory).
• Proof of age is required for children and infants during ticket redemption.
• The service provider holds no responsibility if any component of an attraction is non-operational due to technical reasons.
• Pregnant ladies over 3 months, any person with heart problems/serious knee & back pain, who has undergone major surgery during the last 6 months, and those suffering from height phobia are not recommended for this activity.
• Each flight lasts approximately 10 minutes. Total experience duration may vary due to loading, offloading, and queue management. Please allow for potential extended time during peak periods.
• The Dubai Balloon at Atlantis official operational timings are 5:30 AM to 11:00 AM and 6:00 PM to 0:00 AM Midnight till October.
• Utilize the weather widget on the website to plan your visit up to three days in advance. Select your desired date and time to view the accurate weather forecast for your chosen experience. Access the weather widget and plan your flight experience with confidence

Terms And Conditions

• Booking and Reservation should be made 24 hours before the actual tour and excursions.
• We can only confirm the booking once the payment is done through Cash or Credit Card.
•  NO SHOW will be charge 100% of the actual amount paid.
• No refund is allowed for any missed tours.
• Rate published online is Subject to Change with-out prior notice.
• 0-3 years Old can join the tour free of charge.
• Tickets once sold can not refund.